bt88 Privacy Policy

Introduction to Our Privacy Commitment

bt88 is committed to protecting the privacy and security of every player who accesses our platform. This Privacy Policy sets out in clear, plain English how we collect personal information, the purposes for which we use it, the limited circumstances under which we may share it, and the rights you hold as a user. By continuing to use bt88, you acknowledge that you have read and understood the terms described herein.

This policy applies to all users who register, browse, or transact on bt88, including players accessing our platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. We treat every piece of data we collect with the highest level of care and responsibility.

Information We Collect

When you create an account, make a deposit, place a bet, or contact our support team, we may collect the following categories of personal information:

• Identity information: full name, date of birth, and national identification details required for account verification (KYC).
• Contact information: email address, mobile phone number, and correspondence address used to communicate with you and send account notifications.
• Financial information: payment method details including mobile banking references (bKash, Nagad, Rocket, Upay), transaction history, deposit and withdrawal records.
• Technical information: IP address, device type, browser version, operating system, and session logs collected automatically when you visit bt88.
• Behavioural information: game preferences, betting patterns, session durations, and platform navigation data used to personalise your experience and ensure responsible gaming compliance.

We collect this information either directly from you at the point of registration or account activity, or indirectly through automated technical systems and third-party payment processors. You are never required to provide more information than is necessary for the service you are using.

How We Use Your Information

bt88 uses the personal information we collect solely for legitimate operational and legal purposes. Specifically, your data may be used to:

• Create, verify, and manage your player account in accordance with our KYC obligations and responsible gaming requirements.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels securely and efficiently.
• Provide customer support and respond to queries, complaints, or disputes raised through our English and Bangla support channels.
• Send account notifications, promotional communications, and important service updates. You may opt out of promotional emails at any time by contacting support.
• Detect and prevent fraudulent activity, money laundering, underage gambling, and other forms of misuse or abuse of our platform.
• Comply with applicable laws and regulatory obligations, including any requests from competent legal authorities made in accordance with due process.

Data Sharing and Third Parties

bt88 does not sell, rent, lease, or otherwise transfer your personal data to any third party for their own commercial purposes. We may share your information only in the following limited circumstances:

• Payment service providers: We share the minimum necessary financial data with our trusted payment partners (including bKash, Nagad, and Rocket) solely to process your transactions.
• Technology and infrastructure partners: Hosting providers and cybersecurity services may access anonymised or encrypted technical data to maintain platform security and uptime.
• Legal obligations: We may disclose your personal data to law enforcement agencies or judicial authorities if required to do so by applicable law or a valid legal order.

Any third party we work with is contractually bound to handle your data in accordance with applicable data protection principles and to use it only for the purpose for which it was shared. We conduct due diligence on all service providers before engaging them.

Cookies and Tracking Technologies

bt88 uses cookies and similar tracking technologies to deliver a personalised, seamless browsing experience. Cookies are small text files stored on your device by your browser. We use session cookies (which expire when you close your browser), persistent cookies (which remain for a defined period), and functional cookies (which remember your preferences such as language settings and login state).

You may configure your browser to block or delete cookies at any time. Please note that disabling cookies may affect certain features of the bt88 platform, including your ability to stay logged in or access localised content. We do not use third-party advertising cookies or cross-site tracking technologies.

Data Retention Policy

bt88 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. Account data is generally retained for the duration of your active account and for a further period following account closure, in compliance with anti-money laundering (AML) record-keeping requirements that are standard across the online gaming industry.

Transaction records, including deposit and withdrawal histories via bKash, Nagad, and Rocket, are retained for a minimum period as required for audit, fraud prevention, and dispute resolution purposes. When data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to any individual.

Your Data Rights as a bt88 User

As a user of the bt88 platform, you hold several important rights in respect of your personal data. We are committed to honouring these rights promptly and transparently. Your rights include:

• Right of access: You may request a full copy of the personal data we hold about you at any time by contacting our support team.
• Right of rectification: If any data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without delay.
• Right of erasure: Subject to legal and regulatory retention obligations, you may request deletion of your personal data when it is no longer necessary for the purpose it was collected.
• Right to restrict processing: You may request that we limit the way we process your data in certain circumstances, for example where accuracy is disputed.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all data rights requests within 30 days. There is no charge for making a request.

Security of Your Personal Data

bt88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure with restricted access controls, regular security audits, and staff training on data handling best practices.

While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take swift protective action.

Underage Players and Age Verification

bt88 is strictly an adult platform. Our services are available only to players who are 21 years of age or older. We take our responsibility to prevent underage gambling very seriously. As part of our KYC verification process, we require all new players to confirm their date of birth and may request supporting identity documentation before full account access is granted.

If we identify or reasonably suspect that a player is under the age of 21, we will suspend the account immediately, freeze any associated funds pending investigation, and report the case as required under applicable child protection guidelines. We do not knowingly collect or store personal data relating to individuals under 21 years of age.

Changes to This Privacy Policy

bt88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the bt88 platform after any such changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed of how we handle your personal data. If you disagree with any changes, you should stop using bt88 and may request deletion of your account data by contacting support.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bt88 handles your personal data, our dedicated support team is available to assist you around the clock, in both English and Bangla.

You can reach us by email at: [email protected]

We aim to acknowledge all privacy-related enquiries within 24 hours and resolve them fully within 30 days of receipt.